This insurance company has a great reputation, with an overall score of 4.2 out of 5. The quality of their services is impressive, with a score of 4.3. They offer competitive pricing, with a score of 4.8, which is a major advantage for their customers. The company is also innovative, with a score of 4.5, indicating that they are always looking for new ways to improve their services.The working hours of the company are regular and convenient, with the office open from 9 am to 5:30 pm, Monday through Friday. The staff is friendly and helpful, as evident from the reviews provided. However, there is one major issue that stands out: the company's customer service can be difficult to navigate at times, as seen in one of the reviews. The reviewer had a problem with the company's email login, and the staff's response did not fully address the issue. Nevertheless, this is a minor setback for an otherwise excellent company.The company's knowledge of insurance is extensive, and they can provide a wide range of services, including life insurance, motorcycle insurance, commercial insurance, home insurance, and auto insurance. They have experience working with various types of clients, from individuals to businesses, and are familiar with the specific insurance needs of different regions, including Texas and surrounding areas.The company's professionalism is evident in their responses to customer reviews, with the owner taking the time to personally respond to each review and address any concerns. This level of customer care is a major asset for the company, and helps to build trust with their clients.Overall, C.M. Ruffo Insurance is a reputable and reliable company that provides excellent services to their clients. While they may have some room for improvement in terms of customer service, they are a great choice for anyone looking for insurance in the San Antonio area.