This business location is a solid choice for car enthusiasts. The overall rating of 4.7 out of 5 is a testament to the high level of service and quality work that the staff provides. The quality of the work is consistently high, with a rating of 4.5 out of 5, which suggests that the staff is skilled and knowledgeable about the products they sell and install. The pricing is also competitive, with a rating of 4.5 out of 5, which suggests that the business offers good value for the money.One of the standout features of this business location is its innovativeness. The staff is clearly passionate about off-road suspension and offers a wide range of innovative solutions to customers. This is reflected in the high rating of 4.9 out of 5 for innovativeness.While there are some minor issues with customer service, as evidenced by the one-star review, the business as a whole seems to be well-run and customer-focused. The staff is knowledgeable, friendly, and willing to go the extra mile to ensure that customers are happy with their work.Some of the reviewers have noted that the business is honest and transparent, which is a major plus in a business where customers are often unsure about what they want or need. The staff is willing to take the time to explain options and answer questions, which helps to build trust with customers.The business also seems to be committed to customer satisfaction, with many reviewers noting that the staff is willing to go above and beyond to fix any issues that may arise after the work is completed. This level of commitment to customer satisfaction is a major plus and helps to set the business apart from competitors.Overall, this business location is a great choice for car enthusiasts who are looking for high-quality off-road suspension work and excellent customer service. While there may be some minor issues with customer service, the business as a whole seems to be well-run and customer-focused.One minor issue that stands out is the response to one reviewer who was unhappy with the business. The owner responded in a somewhat defensive manner, which may have escalated the situation. However, this is a minor issue and does not seem to be a common problem with the business.