This bakery has had its share of issues, with many customers reporting subpar quality and bad experiences. The cakes and cupcakes have been described as dry, bland, and overcooked, with some even falling apart. One customer's cake was missing a crucial detail, and the staff was uncooperative and rude. The prices are steep, especially considering the quality of the products. Some customers have had success with the bakery, but these instances are few and far between. Overall, the bakery's poor reputation and numerous complaints make it a place to avoid. A highlight of the bakery is that they are wheelchair accessible, making it a good option for those with mobility issues. However, this alone cannot save the bakery from its numerous problems.