Cali Nails

3.6

• (1 reviews)

13909 Nacogdoches Rd Road 118, San Antonio, Texas 78217

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Quality

3.4

Overall

3.6

Innovativeness

4.1

Pricing

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

This nail salon has a decent overall rating, but some areas need improvement. The quality of services can be inconsistent, with some customers reporting subpar work and others being satisfied. Pricing is generally reasonable, but some customers have complained about being overcharged or not receiving value for their money. The salon's innovativeness is a mixed bag, with some customers appreciating the variety of services offered and others feeling that the salon is playing it too safe.The salon has a good selection of services, including nail polish changes, pedicures, manicures, and acrylic nails. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The salon has wheelchair-accessible restrooms, parking, and entrance, making it a welcoming space for customers with disabilities.However, some customers have reported issues with professionalism, cleanliness, and customer service. There have been complaints about long wait times, poor communication, and a lack of attention to detail. Some customers have also reported experiencing pain or discomfort during services.Despite these issues, many customers have praised the salon's friendly staff, clean environment, and affordable prices. Some have reported having good experiences with specific technicians, such as Tommy, who is known for his exceptional work.To improve, the salon could focus on consistency and attention to detail in their services. They could also work on improving communication with customers and addressing any concerns or issues promptly. By doing so, they can increase customer satisfaction and loyalty.