The location is an apartment rental property that seems to have mixed reviews from tenants. The office hours can be unpredictable, with some tenants reporting that the manager leaves for lunch and doesn't return. This lack of availability can be frustrating for tenants who need to address issues or sign documents. On the other hand, some tenants have praised the new manager for being more responsive and professional. Maintenance is a mixed bag, with some tenants reporting that the maintenance man, Frank, is helpful and does his best to complete work orders, while others have complained about the state of the property and the quality of maintenance. The property is old and run-down, which can be a drawback for some tenants. Overall, the experience can be inconsistent and depends on the specific interactions with the management team. The one significant issue that stands out is the lack of availability and responsiveness of the office, which can cause delays and frustration for tenants.