This business location has an average overall rating. The quality of the products and services is questionable, as there are multiple complaints about faulty or missing items. The pricing is generally reasonable, but the quality concerns may outweigh the savings. There are no comments about innovativeness, as it is not clear what unique or forward-thinking approaches this business takes. Some clients have reported difficulty in getting issues resolved, with unresponsive phone numbers and email addresses. This suggests poor communication and customer service. Many customers have also reported being scammed or not receiving the products they paid for. There are a few positive reviews from customers who had a good experience with David Cross, the owner, who was helpful and knowledgeable. They appreciated the fair prices and quick shipping. However, these positive reviews are far outnumbered by the negative ones. Overall, this business location seems to have some major issues that need to be addressed in order to improve customer satisfaction and trust.