San Antonio
CareNow Urgent Care - Cibolo
Overview
The compassionate staff at our walk-in clinic in Cypress, TX, offers high-quality urgent care and a variety of medical services 7 days a week.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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The business is located at Building 513, Cibolo Valley Dr Drive, Suite 101, Cibolo City, and is open from 08:00 to 20:00 on weekdays, 08:00 to 19:00 on Saturdays, and 08:00 to 17:00 on Sundays. It is wheelchair accessible, with a wheelchair-accessible restroom, parking lot, and entrance. The business has an average rating of 4.7 out of 5 stars, with 888 positive reviews and only 50 one-star reviews.The staff at the business are generally friendly and professional, with many customers praising their kindness and care. However, there have been some issues with rude staff members, including one receptionist who was described as "extremely rude" and another nurse who was described as "unprofessional". In one case, a customer was not seen by a doctor after being told that there was a long wait, and was instead sent to the emergency room across the street.Despite these issues, the business has many positive reviews, with customers praising its fast and efficient service, clean facilities, and friendly staff. Many customers have also praised the business's use of online check-in and registration, which allows them to quickly and easily get in to see a doctor.One area where the business could improve is in its handling of complex medical issues. In one case, a customer was not diagnosed correctly and was instead given unnecessary medication. In another case, a customer was not provided with a thorough explanation of their diagnosis or treatment plan.Overall, the business has many strengths, including its friendly and professional staff, clean facilities, and efficient service. However, it also has some weaknesses, including issues with rude staff members and a need to improve its handling of complex medical issues.It's worth noting that the business has a relatively high pricing score, which suggests that customers generally feel that the business is priced fairly. However, it's also worth noting that there have been some issues with billing and insurance, including one case where a customer was charged for a copay despite having secondary military insurance.
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Categories
Medical Service
Emergency Care
Urgent care center
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