CareNow Urgent Care - Potranco

4.5

• (1 reviews)

10538 Potranco Rd Building 1 Street, San Antonio, Texas 78251

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Overview

The compassionate staff at our walk-in clinic in Cypress, TX, offers high-quality urgent care and a variety of medical services 7 days a week.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Pricing

4.8

Overall

4.5

Quality

4.2

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This urgent care location has received generally positive reviews from patients. The overall rating is 4.4 out of 5, indicating a high level of satisfaction. The quality of care is rated 4.2 out of 5, with some patients expressing concerns about the lack of thoroughness in some visits. The pricing is rated 4.8 out of 5, suggesting that patients find the costs to be reasonable. The innovativeness of the care is rated 4.3 out of 5, indicating that patients appreciate the use of technology and modern methods in their care.The staff at this location is often described as friendly and professional, with many patients praising the kindness and attentiveness of the medical professionals. However, some patients have expressed frustration with the wait times, with a few reporting long delays in being seen. Additionally, there have been a few instances where patients felt that their concerns were not taken seriously or that they were not provided with clear explanations of their treatment.One area for improvement is the billing and financial processes. A few patients have reported issues with surprise charges or unclear billing statements. It is essential for the staff to communicate more effectively with patients about costs and to ensure that billing is transparent and fair.Overall, this urgent care location appears to be a reliable and efficient option for patients in need of medical attention. However, there is room for improvement in certain areas, particularly with regards to billing and patient communication.