This office is located in a convenient location in New Braunfels City. The office has a modern and clean design, making it a pleasant place to visit. The staff is friendly and welcoming, which is a great first impression. Some visitors mention that the receptionist can be unfriendly or unhelpful, which is a concern.The office offers a variety of amenities, including a wheelchair-accessible parking lot, entrance, seating, and restroom. This is great for visitors with mobility issues. The office also has a patient resources section where visitors can find information about their medical records, account access, and newsletter sign-up.The doctor, Caton Simoni, MD, is highly rated by visitors. They praise her for being down-to-earth, approachable, and supportive. Some visitors mention that Dr. Simoni takes the time to explain things thoroughly and makes them feel comfortable during appointments. However, one visitor had a negative experience with Dr. Simoni's office due to scheduling issues and a lack of empathy from the front desk staff.Overall, this office seems to provide good quality care and a pleasant experience for most visitors. However, some visitors have had issues with the front desk staff, which is a concern. It's worth noting that the office has a 4.3-star rating on third-party review platforms, indicating a generally positive experience for most visitors.