The business has an overall rating of 4.2 out of 5, which reflects a mix of positive and negative experiences. The quality of service is generally good, with a rating of 4.1 out of 5, but there may be some areas for improvement. The pricing is highly rated, with a score of 5.0 out of 5, indicating that customers find it to be very affordable. The innovativeness of the business is also rated high, with a score of 4.5 out of 5, suggesting that they are staying up-to-date with the latest technologies and procedures.Despite the overall positive rating, there are some negative comments scattered throughout the reviews. Some customers have expressed dissatisfaction with the communication and organization of appointments, while others have reported issues with the billing and payment process. Additionally, one customer mentioned a negative experience with a particular dentist, citing rudeness and a lack of professionalism.However, the vast majority of customers have reported having positive experiences at the business. Many have praised the friendly and welcoming staff, as well as the quality of care they received. Some customers have also noted the business's willingness to work with them to find solutions to their dental problems, even when it requires going above and beyond.It's worth noting that the business has taken steps to address some of the negative comments, with some customers receiving apologies and explanations for the issues they experienced. However, more could be done to prevent similar problems from arising in the future.Overall, the business has a solid reputation and a commitment to customer satisfaction. While there are some areas for improvement, the majority of customers have reported having positive experiences and would recommend the business to others.