This business location has received mixed reviews from clients. The overall experience seems to be subpar due to several issues. One of the major concerns is the reliability of the providers, with multiple clients reporting canceled appointments and unavailability of therapists. This can be frustrating and disappointing, especially for those seeking help during vulnerable times. The business also seems to have a lack of empathy and compassion, with some clients experiencing rude behavior from staff members. Additionally, there have been issues with prescription processing and communication. On the positive side, some clients have had good experiences with quick appointment scheduling and availability. However, these issues have been outweighed by the negative experiences, resulting in a lower overall rating. It is worth noting that some clients have reported long wait times, cancellation of appointments due to system outages, and lack of follow-up on concerns. One highlighted issue is the unprofessional behavior of some staff members, which can be detrimental to clients seeking help for mental health issues. The business needs to address these concerns to improve the overall experience and reputation.