San Antonio
CentroMed SA Pediatrics Sorrento Plaza
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Photos & videos
Submit a review
Pricing
Quality
Innovativeness
Overall
Submit a review
This pediatrician location has its strengths and weaknesses. The quality of care is generally good, with many patients praising the doctors, especially Dr. Gabriel Perez and Dr. Leah Mercado. However, there are concerns about the staff's communication and patient handling, with some patients feeling rude treatment and long wait times.Some patients have had issues with overcharging and billing errors, which can be frustrating and stressful. On the other hand, the location's accessibility features, such as wheelchair-accessible restrooms and parking lots, are a definite plus.While the location has a dedicated staff, some patients have reported difficulties with scheduling appointments and getting through to the phone. This can be a major inconvenience, especially for parents with sick children.Overall, this location is average and could improve in several areas, including communication, billing, and patient handling. However, it's worth noting that some patients have had very positive experiences, which suggests that the location is capable of providing good care when everything goes smoothly.One major issue that stands out is the inconsistent and sometimes rude treatment of patients by the staff. This can be a significant problem, especially for parents who are already anxious and stressed about their child's health. Addressing this issue would be a major step in improving the overall quality of care and patient satisfaction.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Service
Pediatricians
Pediatrician
Contact business
1