Cevallo's Insurance

4.2

• (1 reviews)

2122 Commercial Ave Avenue, San Antonio, Texas 78221

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.2

1 reviews

Overall

4.2

Innovativeness

4.3

Quality

4.3

Pricing

4.7

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

The business is located in Building 2122, Commercial Ave Avenue, San Antonio City, making it easily accessible to those who live or work in the area. The presence of a wheelchair-accessible parking lot and entrance is a welcoming feature for people with disabilities. The business is open from 10:30 to 17:30 on weekdays and 09:00 to 13:00 on Saturdays, giving customers a decent amount of time to visit during the week.While the business has a good reputation with a rating of 4.0 on third-party ratings, it's not perfect. Some customers have reported issues with customer service, including long wait times and unhelpful staff. However, many others have praised the friendly and helpful staff, particularly Veronica, who seems to be a standout employee.One issue that stands out is the lack of consistency in customer service. Some customers have reported being left on hold for long periods or not receiving callbacks after leaving messages. This can be frustrating for customers who are trying to get help with their insurance needs.Overall, the business seems to offer competitive pricing, with many customers reporting that they have found the cheapest insurance rates through this business. The wide range of services offered, including car insurance, life insurance, and home insurance, makes it a one-stop-shop for customers who need insurance coverage.The business is co-branded with Cevallo's Insurance, which suggests a strong partnership between the two companies. However, it's unclear how this partnership affects the business's operations and customer service.The only real drawback to this business is the occasional issue with customer service. While many customers have reported positive experiences, some have reported being left on hold or not receiving callbacks. This can be frustrating for customers who are trying to get help with their insurance needs. However, it's worth noting that this issue seems to be isolated to a few individual employees, rather than a systemic problem with the business as a whole.