Change Home adress

4.5

• (1 reviews)

17806 I-10 Street 300 Office #359, San Antonio, Texas 78257

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Overview

Change Home Mortgage brings innovation to home lending by offering the full suite of lending products to service the diverse lives of America’s homeowners

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.2

Overall

4.5

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This location is part of the well-known Change Mortgage company, which has a good reputation. The office is wheelchair accessible, which is convenient for people with mobility issues. The working hours are consistent from Monday to Friday, but the office is closed on weekends. The team is known to be professional and responsive, with some employees, like Gene, being extremely knowledgeable and helpful. The communication is clear, and the process is straightforward. However, there was one very negative experience reported by a first-time homebuyer, which involved significant delays, bad advice, and a failed attempt to rate-match with Chase bank. The company's actions led to additional costs and stress for the buyer.