This pediatric surgery office has had a mix of positive and negative experiences. While many reviewers praised Dr. Baldwin and his staff for their kindness, expertise, and professionalism, others expressed dissatisfaction with the office's communication and bedside manner. Some reviewers felt that the staff was unprofessional and dismissive, while others appreciated the friendly and caring atmosphere. The office's location and amenities, such as wheelchair accessibility and a restroom, were not mentioned as major issues. However, some reviewers expressed concerns about the office's follow-up care and communication after procedures. The office's rating suggests that it has room for improvement in terms of quality and innovativeness, but its pricing is generally satisfactory.