business or service...

San Antonio

Chili's Grill & Bar

4.0

• (1 reviews)

1254 I-35 Street, New Braunfels, Texas 78130

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Directions

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Website

Overview

Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.

Features

Credit cards

Debit cards

NFC mobile payments

Takeout

Dine-in

Great cocktails

Great dessert

Dinner

Solo dining

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Alcohol

Beer

Cocktails

Coffee

Hard liquor

Small plates

Wine

Dinner

Dessert

Seating

Bar onsite

Restroom

Cozy

Trendy

Groups

Tourists

Accepts reservations

High chairs

Free parking lot

Parking

Delivery

Lunch

Comfort food

Late-night food

Lunch

Free street parking

Great beer selection

Great tea selection

Happy hour drinks

Catering

Kids' menu

Fast service

Sports

Quick bite

Casual

College students

Good for kids

Happy hour food

No-contact delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Pricing

4.3

Quality

3.7

Overall

4.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This restaurant location has a overall score of 4.0 out of 5. The quality of the food and service can be described as 3.7 out of 5, which is slightly below average. The pricing of the menu items is considered to be reasonable, with a score of 4.3 out of 5. Unfortunately, there is not enough information available to assess the innovativeness of the restaurant.From my research, I can see that this location has a reputation for having a family-friendly atmosphere, with a wide range of menu options to suit different tastes and dietary requirements. The staff is often described as friendly and attentive, with some customers noting that they go above and beyond to ensure a great experience. However, some customers have reported issues with the quality of the food, with some dishes being overcooked or not prepared to their liking.One of the major issues that I have identified is that some customers have reported long wait times, even when they have ordered in advance or used the curbside pickup option. This suggests that the restaurant may be struggling to manage its workflow and customer demand, which can lead to frustration and disappointment for customers.In terms of positives, many customers have praised the restaurant's cleanliness and organization, with some noting that the staff is always happy to help and ensure that everything is running smoothly. The menu options are also widely praised, with many customers noting that there is something for everyone.Overall, while this location has its strengths and weaknesses, it seems that the quality of the food and service is not consistently meeting customer expectations. With some improvements to workflow management and quality control, this location could potentially become a top-rated restaurant in the area.