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CHRISTUS Santa Rosa Orthopedics & Sports Medicine - Westover Hills
12.57
12.57
Overview
Imperial Calcasieu Surgical Center is an outpatient ambulatory surgery center in Lake Charles, Louisiana.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This location has a mixed reputation. While it has a good accessibility, with wheelchair-accessible restroom, parking lot, and entrance, the overall experience seems to be marred by issues with scheduling appointments. The reviewer spent over two hours on the phone trying to get an appointment for orthopedics, only to be met with unhelpful staff who refused to look at referral notes and insisted on booking an appointment at a different location. The reviewer also expressed frustration with the scheduling office's inability to book appointments at the desired location. It's worth noting that this reviewer's issue was specifically with the scheduling office, but it's unclear how this will affect the overall quality of care. However, the main issue seems to be with the scheduling process, rather than the medical care itself. The location is wheelchair-accessible and has a restroom, parking lot, and entrance that are accessible to people with disabilities. The website also lists various medical services, including sports medicine, wound care, and cardiac care.The reviewer's experience with the scheduling office was extremely negative, with multiple attempts to get an appointment and several phone calls spent trying to resolve the issue. It's not clear how representative this experience is of the overall quality of care at this location.If you're planning to visit this location, it's worth being aware of the potential issues with scheduling appointments and being prepared to face some frustration. However, it's also worth noting that the reviewer's issue may have been an isolated incident, and the medical care itself may be of high quality.
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