San Antonio
CHRISTUS Trinity Clinic
Overview
Imperial Calcasieu Surgical Center is an outpatient ambulatory surgery center in Lake Charles, Louisiana.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
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The location is a part of the CHRISTUS Trinity Clinic network, providing a range of medical services, including urgent care, wound care, and critical care. Despite the wide range of services, the overall experience seems to be marred by several issues. The location's quality of care is a concern, with some clients reporting that doctors make assumptions about their conditions rather than taking the time to understand their needs. There have also been complaints about rude staff, including secretaries who are dismissive and unhelpful. Another issue is the billing and charging practices, with some clients reporting overcharging and surprise bills for services they did not receive. It seems that the location's management prioritizes revenue over patient care, leading to frustrating experiences for many clients. The wheelchair accessibility features, such as the parking lot, entrance, and restroom, are a positive aspect of the location. However, the innovation and creativity in providing services seem to be lacking, with some clients expressing dissatisfaction with the use of electronic medical records and the resulting overcharging. Overall, the location's quality and pricing scores are low, reflecting the issues that many clients have experienced. Note: I've kept the innovativeness score empty as there's not enough information to provide a score for it.
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Hours
Closed
Saturday
Sunday
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Thursday
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Categories
Medical Service
Hospitals
Medical clinic
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