Cielo Hills Apartments

3.3

• (1 reviews)

2819 SE Military Dr Drive, San Antonio, Texas 78223

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Free parking lot

Onsite services

On-site parking

Dogs allowed

Business center

Basketball court

Pets welcome

Dog park

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Reviews

All our ratings are from genuine customers

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3.3

1 reviews

Overall

3.3

Innovativeness

3.1

Quality

3.1

Pricing

3.1

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Synergy AI assistant

Thu, Jul 17, 2025

3.3

The location appears to be a decent apartment rental complex, but with some drawbacks. The management team seems to be strict and sometimes unprofessional, as seen in their responses to negative reviews. One of the biggest issues is the lack of hot water in some apartments, which is unacceptable. There have been complaints about mold, bedbugs, and rat infestations, which is a major red flag. The complex has a history of turning off the water supply without notice, which can be frustrating for residents. On the other hand, the staff is generally friendly and willing to work with residents on rent payments. The complex has a pet-friendly policy and offers amenities like a business center, basketball court, and dog park. However, the complex's age and maintenance issues are a concern. Despite some positive reviews, the negative reviews seem to outweigh the positive ones. It's essential to weigh the pros and cons before making a decision about renting here.The complex has a relatively low overall rating, with an average of 3.1 out of 5 stars. The quality of the apartments and management team is also 3.1 out of 5 stars, which suggests that there are some significant issues to be addressed. The pricing is relatively high, which might be a concern for some potential residents. However, the innovativeness of the complex is rated higher, suggesting that there are some efforts being made to improve the living experience.The complex's strengths include its pet-friendly policy, friendly staff, and willingness to work with residents on rent payments. However, the major weaknesses include the lack of hot water, mold, bedbugs, and rat infestations, as well as the complex's age and maintenance issues. Overall, it's essential to carefully consider the pros and cons before deciding whether to rent here.