Clay Buchanan, MD

4.2

• (1 reviews)

1929 TX-46 Street 105, New Braunfels, Texas 78132

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Overview

Dr. Jose Sosa Palacios is part of the care team at Orlando Family Physicians by InnovaCare Health and is accepting new patients.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

4.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This location offers a variety of amenities, including a restroom, wheelchair-accessible entrance, parking lot, and a team that takes the time to review patient records prior to visits. The doctor, Clay Buchanan, MD, is a Family Practice specialist who has received praise for being thorough, caring, and knowledgeable. Many patients appreciate his bedside manner and kindness. However, there is one notable issue with the customer service, as some patients have reported difficulty with the front desk staff. It's worth noting that the working hours are consistent, with the same schedule every day of the week, making it easy for patients to plan their visits. Overall, this location seems to prioritize patient care and satisfaction, but there is room for improvement in terms of customer service.