Connections Individual and Family Services

4.2

• (1 reviews)

1414 W San Antonio St Street, New Braunfels, Texas 78130

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Overview

Connections Individual and Family Services is a 501 (c) 3 private, non-profit organization founded by a group of community leaders in 1981 to provide a safe and secure alternative to the “streets” for homeless, abused, or at-risk youth.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.2

1 reviews

Overall

4.2

Quality

3.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This location is a civic organization and community service provider that offers various services to individuals and families in need. The organization has a wheelchair-accessible parking lot and entrance, making it easily accessible for people with disabilities. The staff is known to be caring and dedicated, with some reviewers praising their professionalism and compassion.However, there have been some concerns raised about the organization's ability to provide adequate care and supervision to its residents. Some reviewers have mentioned that the staff is often unresponsive or unprofessional, and that the facility can be chaotic and unsupervised. There have also been reports of emotional and mental abuse, as well as inconsistent and unprofessional behavior from some staff members.Despite these concerns, the organization has also received praise for its counseling services and emergency youth shelter. The counseling team is said to be professional and dedicated, with many years of experience working with at-risk youth and families. The organization's commitment to strengthening youth and families is evident in its programs and services.One notable issue is the inconsistent and sometimes unprofessional behavior from some staff members, which can create a chaotic and unsupervised environment for residents. This issue is highlighted by several reviewers who have shared their negative experiences with the organization.