Cool Planet Air Conditioning

4.2

• (1 reviews)

5723 Kenwick St Street, San Antonio, Texas 78238

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Wheelchair accessible parking lot

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4.2

1 reviews

Quality

3.1

Overall

4.2

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

This business location has a very good overall reputation, thanks to the attentive and responsive staff, who are always ready to help and provide high-quality services. The positive comments from customers praise the staff's professionalism, punctuality, and courtesy. They are also appreciated for their honesty and transparency in explaining the problems and providing solutions. Customers have reported that the technicians are knowledgeable and skilled, and they are willing to go the extra mile to ensure that the work is done correctly. Some customers have even expressed their gratitude for the quick response times and same-day service. The quality of service is somewhat variable, however. Some customers have reported that the technicians are not always knowledgeable about the specific problems, and they may not be able to provide the most effective solutions. In one case, a customer reported that the company failed to follow up on a quote and did not communicate effectively. However, these instances are relatively rare.The pricing is very competitive, with many customers reporting that they were satisfied with the prices charged. Some customers have even praised the company for providing fair and transparent pricing.The company's innovativeness is also notable, as they are willing to use new technologies and techniques to provide better services. Some customers have reported that the company is always looking for ways to improve and provide better results.However, one issue stands out - the company's responsiveness is not always reliable. Some customers have reported that they were not contacted or responded to in a timely manner, and they had to follow up multiple times to get a quote or a response. This has caused frustration and inconvenience for some customers, and it is something that the company needs to work on to improve their overall reputation.