San Antonio
Cordova Auto Center #3
Features
NFC mobile payments
Mechanic
Credit cards
Oil change
Wheelchair accessible parking lot
Wheelchair accessible entrance
Free parking lot
Wheelchair accessible seating
Wheelchair accessible restroom
Debit cards
Gender-neutral restroom
Restroom
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Overall
Quality
Pricing
Innovativeness
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This Car Service location has its strong and weak points. The business is open for a long time and has good working hours, suitable for customers with busy schedules. It's also accessible for people with disabilities, providing a comfortable experience for all. The free parking lot is a convenient feature for those who visit the location.However, the quality of service is a major concern. There are reports of unprofessional behavior from the staff, with one customer complaining about being charged for services that weren't done correctly. The mechanic allegedly said that the error message from the machine meant that no weights were needed, which is misleading. The staff's lack of accountability and poor communication skills are worrying.On the other hand, the location has friendly staff, with several customers praising the work of Diego, who provided great service and went above and beyond to help them. The prices are reasonable, making it an attractive option for those looking for affordable car repairs.The innovation aspect of the business is somewhat lacking, with a outdated approach to customer service and a lack of transparency in their work. However, the business has made efforts to accommodate customers with different languages, with one customer praising the staff for speaking some Spanish.One major issue stands out: dishonesty and lack of accountability from the staff. This has led to a loss of trust from several customers, who felt that they were not treated fairly. This issue needs to be addressed to prevent further problems and improve the overall experience for customers.Despite its weaknesses, this Car Service location has some positive aspects, such as its convenient location and friendly staff. However, the quality of service and the staff's behavior are major concerns that need to be addressed.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Automotive & Boat Service
Car Service
Auto repair shop
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