It's a decent roof repair business, but it has some serious customer service issues. The staff seems to be in a rush, and some customers have reported being flashed by company vehicles with their lights on, which can be problematic for people with light sensitivity. The quality of the work can also be inconsistent, with some customers reporting leaks and shoddy clean-up jobs. However, the pricing seems to be reasonable, and the business has received some positive reviews from customers who have had good experiences with the staff. The company appears to be responsive to customer feedback, but it still has a lot of work to do to improve its overall reputation. One of the major issues is that the staff seems to be in a hurry, which can lead to mistakes and poor customer service. It's also worth noting that the business has a 3.0 rating on third-party review sites, which suggests that there are still some concerns about the quality of the work and the customer service.