business or service...

San Antonio

Cornerstone Automotive

4.7

• (1 reviews)

11030 Culebra Rd Road, San Antonio, Texas 78254

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Overview

A locally owned automotive repair shop.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Overall

4.7

Quality

4.5

Pricing

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

Cornerstone Automotive is a well-established car service and parts store located at Building 11030, Culebra Rd Road, San Antonio City. With a strong reputation and high ratings, it's clear that the business excels in several areas. The overall rating of 4.7 suggests that customers are generally satisfied with their experience.The quality of service and work is also high, with a rating of 4.5. This indicates that the mechanics and staff are skilled and diligent in their work, taking the time to diagnose and fix issues correctly. The pricing is also competitive, with a rating of 4.9. This suggests that customers feel that the cost of services is reasonable and fair.However, there is a notable issue with the honesty and integrity of the business. Some customers have reported being upsold or taken advantage of, which has led to a lower rating in the quality category. It's essential for the business to address this concern and ensure that customers feel valued and respected.The innovativeness of the business is not evaluated, as there is not enough information available.Overall, Cornerstone Automotive is a reliable and trustworthy car service and parts store, but there is room for improvement in terms of honesty and integrity. With a strong focus on quality and competitive pricing, the business has a solid foundation for continued success.To improve, the business could consider implementing measures to prevent upselling and ensure that customers are always treated with respect and transparency. This might involve providing clear and detailed estimates, avoiding pushy sales tactics, and empowering staff to make decisions that prioritize customer satisfaction. By addressing this issue, Cornerstone Automotive can maintain its high ratings and continue to build a loyal customer base.