The business has received overwhelmingly positive reviews from customers, with a high rating of 4.9 out of 5. Customers praise the business for its excellent service, fair prices, and high-quality work. Many customers have commented on the friendly and professional staff, who are willing to go above and beyond to ensure customer satisfaction. The business has a reputation for being honest and transparent, which is reflected in its high rating.However, there are a few negative reviews that stand out. One customer reported a bad experience with a lazy employee who did not want to help with a flat tire. Another customer was unhappy with the price of a wheel alignment and felt that the shop was trying to take advantage of them. A third customer reported a damaged wheel during an alignment, which was not handled properly by the shop.Despite these negative reviews, the business has taken steps to address these issues and improve its service. The owner has responded to each of these reviews, apologizing for the inconvenience and offering to make things right. This suggests that the business is committed to customer satisfaction and is willing to listen to feedback and make changes to improve its service.Overall, the business has a strong reputation and is highly recommended by its customers. With a few minor issues to address, it has the potential to become an even better business.