Crash Champions Collision Repair DeZavala

4.3

• (1 reviews)

5998 De Zavala Rd Road, San Antonio, Texas 78249

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Overview

At Crash Champions, our goal is to get you back on the road as quickly as possible while performing the safest repair for you and your family. Contact our team

Features

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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4.3

1 reviews

Overall

4.3

Quality

4.2

Pricing

4.7

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The experience at this location is generally positive, with a few minor issues. The team provides good quality of work, but there are some inconsistencies in the process. The pricing is reasonable, considering the quality of work and the location. However, the location could benefit from more innovative approaches to customer service and communication.The experience begins with a positive first impression, with the staff being friendly and welcoming. The appointment process is efficient, and the team keeps the customer informed throughout the process. However, there are some issues with communication, particularly with the service advisor, who sometimes seems uncertain or unprepared.The quality of work is generally good, but there are some minor issues with the finish and the attention to detail. The team uses high-quality materials and follows industry standards, but sometimes the execution falls short. The customer is pleased with the overall result, but there are some minor complaints.The pricing is reasonable, considering the quality of work and the location. The customer feels that the prices are fair, and the team provides clear explanations of the costs involved. However, there are some concerns about the value for money, particularly with regards to the time taken to complete the repairs.The location could benefit from more innovative approaches to customer service and communication. The team is friendly and welcoming, but sometimes seems uncertain or unprepared. The customer service is good, but there are some issues with follow-up and follow-through. The team could also benefit from more transparency and accountability in the repair process.Overall, the experience at this location is generally positive, but there are some areas for improvement. With some tweaks to the process and a focus on innovation, this location could become a top performer in the industry.