Crest Roofing San Antonio

3.5

• (1 reviews)

6126 Ridgebrook St Street, San Antonio, Texas 78250

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3.5

1 reviews

Pricing

5.0

Quality

3.1

Overall

3.5

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.5

This location, Building 6126 on Ridgebrook St Street in San Antonio City, has a solid overall reputation. The high rating for pricing suggests that customers appreciate the cost-effectiveness of the services provided by Crest Roofing San Antonio. However, the relatively low quality score might be a concern, as it implies that some clients have experienced subpar work or communication from the company.The working hours are a standard 8:30 am to 7:00 pm, Monday through Friday, and 8:30 am to 7:00 pm on Saturday. Unfortunately, the location is closed on Sundays.While some clients have praised the responsiveness and professionalism of the staff, particularly Brian, others have reported issues with communication and quality of work. For instance, one client had to deal with a significant leak in their garage after a roof repair, and another customer was left with a damaged AC unit and trash on their property.In one instance, a client was treated rudely and unprofessionally when trying to resolve a complaint. However, the owner responded to the criticism, denying the allegations and providing a counter-narrative.The company's handling of customer complaints is inconsistent, and it appears that some clients feel that they are not taken seriously or are not provided with adequate solutions to their problems. Despite this, the majority of clients have reported positive experiences with the company.The innovativeness of the company is a mixed bag, with some clients praising the company's ability to provide timely solutions to roofing problems, while others have expressed frustration with the lack of attention to detail in their work.Overall, while Crest Roofing San Antonio has some strong aspects, such as competitive pricing and a solid overall reputation, it is essential for potential clients to be aware of the potential issues with quality and communication.