San Antonio
Cristina Cortez
Overview
Discover experienced MDs, physicians assistants, nurse practitioners, and more at Village Medical. Choose from a diverse team of healthcare experts
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Pricing
Overall
Quality
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This business has a convenient location, easily accessible for people with disabilities, as it has a wheelchair-accessible entrance, parking lot, and restroom. The building's address is Building 6800, I-10 Street, Suite 201A, in San Antonio City. Patients can reach the business by phone at +12106951900 or visit their website at https://www.villagemedical.com/our-providers/cristina-cortez. The business specializes in Family Practice and has a co-branding partnership with Cristina Cortez.The staff is generally very nice, and the doctors are kind. However, there seems to be a need for better communication and coordination among the staff, as seen in one client's experience with an appointment keeper named Olga. Olga set a blood work appointment, followed by a follow-up and results appointment three months out, which doesn't make sense and is likely to cause confusion.One issue that was brought up is the need for better training in communication and customer service for some staff members, particularly Olga, who was described as being sarcastic and needing to learn how to interact with people more effectively.
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Categories
Medical Service
Physicians
Family practice physician
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