San Antonio
Crowne Plaza San Antonio Airport, an IHG Hotel
Overview
Laid-back rooms in a hotel offering a free airport shuttle & Wi-Fi, plus dining & an outdoor pool.
Features
Pool
Accessible
Airport shuttle
Restaurant
Kid-friendly
Hot tub
Outdoor pool
Paid breakfast
Hot tub
Free Wi-Fi
Free parking
Free Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Bar
Fitness center
Room service
Air-conditioned
Free parking
Smoke-free
Business center
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Quality
Innovativeness
Overall
Pricing
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This hotel has a decent reputation, but there are some areas that need improvement. The quality of the rooms and amenities is average, but the pricing is quite reasonable. The hotel's innovativeness is also noteworthy, with some unique features and services offered. However, there are some issues with customer service and maintenance, which detract from the overall experience.Some guests have reported difficulties with check-in and check-out, as well as issues with room cleanliness and maintenance. Additionally, some guests have expressed frustration with the hotel's policies and procedures, such as the early check-in fee and the lack of free breakfast for certain room types.Despite these issues, many guests have praised the hotel's staff for their friendliness and helpfulness. The hotel's location is also a major plus, with easy access to the airport and nearby attractions.Overall, this hotel is a decent choice for travelers who are looking for a comfortable and convenient stay, but it may not be the best option for those who are looking for a luxurious or high-end experience.
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