The location of Crystal Podiatry has some positive attributes. The podiatrists, particularly Dr. Oliviero, are described as caring, professional, and extremely knowledgeable in their field. Many clients have expressed their satisfaction with the quality of care they received, and some have even mentioned that Dr. Oliviero is one of the best doctors they've encountered. The staff is also praised for being friendly and helpful.However, the experience of one client highlights a potential issue. They mentioned that the office had issues with referrals and paperwork, which led to a frustrating experience. The office owner responded, explaining that the issue was due to a lack of proper documentation from the client's primary care physician. This issue seems to be an isolated incident, and the majority of clients have reported a positive experience.Overall, the business seems to be doing well, with a high rating from third-party sources. However, it's essential to note that there may be issues with referrals and paperwork, which could impact the experience of new patients. Despite this, the quality of care and professionalism of the podiatrists and staff are evident, making it a recommended location for those seeking foot care.One client mentioned that they were unhappy with the customer service from the front office manager and questioned the billing practices. They felt that the office was not transparent about the billing and ended up receiving an unexpected bill in the future. This could be a concern for potential clients, and it's essential to address this issue to maintain a positive reputation.