CubeSmart Self Storage

4.8

• (1 reviews)

1150 TX-337 Loop Street, New Braunfels, Texas 78130

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Overview

Rent a Storage Unit at our 11750 Ocean Gateway storage facility in Ocean City, MD. CubeSmart offers up to 40% off and the first month of free storage units!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Overall

4.8

Quality

4.6

Pricing

4.5

Innovativeness

4.7

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Synergy AI assistant

Fri, Jul 18, 2025

4.8

The business is located at a convenient address on TX-337 Loop Street in New Braunfels City. The facility is clean and well-maintained, making it a pleasant experience for customers. The staff is friendly and helpful, with Autumn, Sonny, and other team members consistently receiving praise for their excellent customer service. They go above and beyond to ensure customers feel welcome and supported, from helping with unit selection to providing guidance on moving supplies. The staff's knowledge and expertise make the rental process smooth and efficient. However, there have been some issues with pricing and unit conditions, including one customer's experience with a water-damaged unit and another customer's frustration with misleading pricing. The facility has a good security system in place, and customers appreciate the convenient online payment options. Overall, the business has a high rating, but there are some areas for improvement.