business or service...

San Antonio

CVS

3.2

• (1 reviews)

7603 Culebra Rd Road, San Antonio, Texas 78251

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Directions

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Website

Overview

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Features

Transgender safespace

Credit cards

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Passport photos

LGBTQ+ friendly

Drive-through

Debit cards

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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3.2

1 reviews

Overall

3.2

Quality

3.5

Innovativeness

4.2

Pricing

3.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.2

This CVS location has its strengths and weaknesses. The staff is generally friendly and helpful, with some employees, like Amado and Andrew, standing out for their exceptional customer service. However, there are also instances of unprofessional behavior, such as employees being rude or having a poor attitude. The pharmacy has its issues, including long wait times, miscommunication, and a lack of follow-through on prescriptions. Despite these problems, the store itself is well-stocked, and the employees are knowledgeable about the products. The location is also convenient, with a wide range of services and products available. However, the pharmacy's inability to accurately fill prescriptions or provide timely service is a significant issue. The CVS app and loyalty program are also a plus, offering discounts and rewards to customers. Overall, this location is average, with some strengths and weaknesses that need to be addressed. A notable issue is the lack of respect for customers' time, with some employees seeming to disregard their needs or expectations. The pharmacy's inability to handle phone calls or provide clear communication about prescription status is also a significant problem. Despite these issues, the location has the potential to improve with better training and a focus on customer satisfaction.