business or service...

San Antonio

CVS

2.8

• (1 reviews)

20203 Stone Oak Pkwy Parkway, San Antonio, Texas 78258

See All photos

Directions

Call now

Website

Overview

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Features

Transgender safespace

Onsite services

Credit cards

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Passport photos

LGBTQ+ friendly

Drive-through

Debit cards

Delivery

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

2.8

1 reviews

Overall

2.8

Pricing

4.1

Quality

2.9

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

2.8

This CVS store has a mix of good and bad experiences. Some customers praise the friendly and helpful staff, while others express frustration with long wait times, unhelpful employees, and inconsistent service. The store's cleanliness and organization are also inconsistent, with some customers reporting cluttered aisles and others describing the store as clean and well-organized. The pharmacy staff has received mixed reviews, with some customers experiencing slow and unhelpful service, while others report friendly and professional pharmacists.The store's pricing is generally considered fair, with some customers appreciating the competitive prices and others noting that the prices are higher than those at other pharmacies. However, some customers have expressed frustration with the store's online ordering and pickup system, which they claim is often uncooperative and unreliable.The store's lack of innovation and failure to keep up with customer needs and expectations is a recurring theme in the reviews. Some customers report being left on hold for extended periods, while others claim that the store's technology and systems are outdated and not user-friendly. This lack of innovation and attention to customer needs may be contributing to the store's overall poor rating.One major issue that has been consistently reported is the poor customer service. Many customers have experienced rude and unhelpful employees, including some pharmacists who seem to be more interested in checking their phones than helping customers. This lack of courtesy and respect for customers is a major turnoff and may be a major factor in the store's poor rating.Overall, this CVS store appears to be struggling with inconsistent service, poor customer care, and a lack of innovation. While some customers have had positive experiences, the majority of reviews express frustration and disappointment with the store's performance.