San Antonio
CVS Pharmacy
8.55
8.55
Overview
Find store hours and driving directions for your CVS pharmacy in Surprise, AZ. Check out the weekly specials and shop vitamins, beauty, medicine & more at 15300 N. Cotton Lane Surprise, AZ 85388.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Onsite services
Quick visit
Drive-through
In-store shopping
SNAP/EBT
Passport photos
Naloxone
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Overall
Innovativeness
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Quality
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This location of CVS Pharmacy has a welcoming atmosphere, especially for the LGBTQ+ community, which is a notable feature. The store's hours are convenient for those who want to visit during the day or evening, with a mix of short and extended hours on weekends. However, some customers have expressed frustration with the hours being shortened during certain times.
The pharmacy itself is equipped to handle various needs, including offering passport photos and Naloxone, a medication used to reverse opioid overdoses. The availability of drive-through, delivery, and in-store shopping options provides customers with flexibility in how they access the pharmacy's services.
One major concern is the variability in customer service. Some patrons have praised the friendly and helpful staff, while others have had negative experiences, including being sent away without assistance. In one instance, a customer reported being slammed with the door as they approached the pharmacy, which is an unacceptable and disturbing experience.
While the store's location is wheelchair accessible, there have been no reviews that mention any issues with the parking lot or entrance. The presence of SNAP/EBT and NFC mobile payment options indicates a willingness to accommodate customers with different financial situations.
Some customers have mentioned issues with medication transfers, which is a critical concern for those reliant on their medication. However, the store's overall rating suggests that these issues are not the norm, and the vast majority of customers have had positive experiences.
Overall, this CVS Pharmacy location has the potential to be a reliable and convenient option for those in the area, but there are some areas that need improvement, particularly with regards to customer service and medication transfers.
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