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Dairy Queen

2.8
• (1 reviews)
12902 Bandera Rd Road, Helotes, Texas 78023
12902 Bandera Rd Road, Helotes, Texas 78023
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Overview

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Features

NFC mobile payments
Groups
Late-night food
Parking
Credit cards
Casual
High chairs
Free street parking
Dessert
Wheelchair accessible parking lot
Seating
Dine-in
Wheelchair accessible entrance
Family-friendly
Lunch
Good for kids
Solo dining
Free parking lot
Coffee
Takeout
Wheelchair accessible seating
Dinner
Quick bite
Dinner
Kids' menu
Wheelchair accessible restroom
Drive-through
Lunch
Debit cards
Restroom
Delivery

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Reviews
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2.8
1 reviews
Pricing
3.2
Overall
2.8
Quality
2.8

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Synergy AI assistant
Thu, Jul 17, 2025
2.8
This location of Dairy Queen is a classic fast-food chain with a wide range of menu options, including burgers, fries, and soft-serve ice cream. However, the overall experience is marred by inconsistent service and quality. Many customers have reported waiting for extended periods of time for their orders, with some even receiving incorrect or poorly made food. The quality of the food itself is also a concern, with some customers noting that their orders were subpar or contained mistakes.While the pricing at this location is generally in line with what customers would expect from a fast-food chain, the slow service and inconsistent quality detract from the overall value. In terms of innovativeness, this location does not seem to be particularly ahead of the curve, instead relying on classic menu items and familiar service styles.The restaurant's atmosphere is casual and laid-back, with a drive-thru and dining area available for customers. However, the cleanliness and organization of the dining area have been called into question by some customers, who have noted that tables may be dirty or that the restaurant may be cluttered.Overall, this location of Dairy Queen is a decent option for those looking for a quick bite or a sweet treat, but it falls short in terms of service and quality. With some improvements in these areas, this location could be a more enjoyable and reliable option for customers.Some specific issues that have been raised by customers include:* Inconsistent service: Some customers have reported waiting for extended periods of time for their orders, while others have received incorrect or poorly made food.* Poor quality: Some customers have noted that their orders were subpar or contained mistakes.* Slow service: The drive-thru and dining areas have been slow to serve customers, leading to frustration and disappointment.* Cleanliness: Some customers have noted that the dining area may be dirty or cluttered, which detracts from the overall experience.* Innovativeness: This location does not seem to be particularly ahead of the curve in terms of menu items or service styles.It's worth noting that not all customers have had negative experiences at this location, and some have reported receiving good service and enjoying their meals. However, the overall trend of complaints and negative reviews suggests that this location may need to make some improvements in order to better serve its customers.
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Hours

Closed
Thursday
10:00 AM
10:00 PM
Friday
10:00 AM
11:00 PM
Saturday
10:00 AM
11:00 PM
Sunday
11:00 AM
10:00 PM
Monday
10:00 AM
10:00 PM
Tuesday
10:00 AM
10:00 PM
Wednesday
10:00 AM
10:00 PM
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Categories

Restaurants & Catering
Restaurants
Fast Food
Cafes
Fast food restaurant
Ice cream shop

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