The location seems to be doing a good job serving the community, especially in terms of providing support for pets in need. Many people have expressed their gratitude for the organization's help, such as covering the cost of veterinary treatment and providing assistance for service dogs. However, there are some concerns about communication and accessibility. One reviewer mentioned that they couldn't get through to anyone when they needed help, and another reviewer had trouble finding the address listed. Additionally, a few reviewers mentioned that they received poor communication after applying for assistance. Overall, it seems like the organization is doing a good job in some areas, but could improve in others. The wheelchair accessible parking lot and entrance are a definite plus. The organization's non-profit status and co-branding with DaisyCares are also notable. However, it's clear that there is some room for improvement in terms of communication and customer service.