This business location appears to be well-established and reliable, with a solid reputation among customers. The overall score suggests a high level of professionalism and consistency. However, a closer look at the ratings reveals some areas for improvement. The quality score is slightly lower than the overall score, indicating that there may be some issues with the work being done. One issue that stands out is the low rating from a former customer who mentioned that the company fired a safety manager who was ensuring compliance with safety rules. This suggests that the company may not prioritize employee well-being or safety protocols. Additionally, some customers have mentioned that the customer service can be unprofessional at times. Despite these issues, the company has received numerous positive reviews praising their excellent service, professionalism, and timeliness. The pricing score is very high, indicating that customers are satisfied with the value they receive for their money. The innovativeness score suggests that the company is keeping up with industry trends and is open to new ideas. Overall, this business location seems to be a solid choice for customers seeking reliable and efficient electrical services, but may benefit from improving their quality control and customer service.