This location, a physicians' practice in San Antonio, has garnered a decent reputation among patients. The overall score of 3.5 indicates that while it has its strengths, it falls short in some areas. The quality of care is generally satisfactory, with many patients praising the expertise of Dr. Dean Earp, the lead physician. He is described as kind, compassionate, and knowledgeable, with a genuine interest in his patients' well-being. Many patients have had positive experiences with him and his staff, citing excellent care and quick responses to their needs.However, several patients have expressed frustration with the difficulty in getting appointments, with some reporting wait times of up to six months or more. This has led some to seek care elsewhere, even though they have been loyal patients in the past. The office staff has also been criticized for being incompetent and unresponsive, particularly when it comes to prescription refills and test results. While some patients have had positive interactions with the staff, others have found it challenging to get timely assistance.In terms of pricing, there is not enough information to make a judgment call, as no specific details about costs or billing practices are provided. The innovativeness of the practice is also unclear, as there is no information available about any cutting-edge treatments, technologies, or approaches used by Dr. Earp or his team. However, the practice does have a website and online portal, which allows patients to schedule appointments, access their medical records, and communicate with the office.Overall, while this location has its strengths, it also has significant weaknesses, particularly in terms of access and responsiveness. Patients who are willing to wait for appointments and are willing to deal with potential communication issues may find the care here satisfactory, but others may find it difficult to navigate and may want to explore other options.