The location of Deer Oaks is Building 126, Main Plaza Street, San Antonio City, and it offers mental health services and other medical services. The staff is generally considered professional and knowledgeable. However, there are some concerns about the quality of service, as some clients have reported feeling disconnected from their previous counseling and services. Some clients have had positive experiences with the organization, praising their compassionate and understanding nature. They have also reported being able to receive help with a wide range of mental health concerns, including anxiety, depression, and trauma. However, there are also some concerns about the organization's business practices. Some clients have reported receiving unsolicited calls and being spoofed by the organization's phone number. Additionally, some clients have reported being billed incorrectly and not receiving a response to their voicemails. It seems that Deer Oaks has some issues with communication and customer service. This issue highlights the need for Deer Oaks to improve its customer service and communication with clients.