San Antonio
Deerwood Family Practice
Overview
family medicine
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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The business is located in a convenient location, easily accessible from Lockhill Selma Rd. The staff is friendly and welcoming, making patients feel at ease. The facility is clean and well-maintained, with a comfortable waiting area. However, some patients have reported issues with communication, including difficulties in getting in touch with the office or receiving timely responses to phone calls or messages. This can be frustrating for those who need to get in touch with the office quickly. Overall, the business has a good reputation, but some areas for improvement include expanding their communication channels to make it easier for patients to get in touch with them. In terms of quality, the staff is knowledgeable and experienced, with some providers being more attentive and thorough than others. Some patients have reported receiving excellent care from certain providers, while others have had less satisfying experiences. The business offers a range of services, including medical care, laser treatments, and esthetician services, which can be convenient for patients who need multiple services. However, some patients have reported issues with billing and insurance, which can be confusing and frustrating.In terms of pricing, the business is generally competitive with other medical practices in the area. However, some patients have reported issues with surprise bills or unexpected costs, which can be a concern. The business offers financing options and accepts a range of insurance providers, which can make it more accessible to patients who may not have the funds to pay out of pocket.In terms of innovativeness, the business has implemented some innovative approaches to patient care, including the use of telemedicine and online portals to communicate with patients. However, some patients have reported that the business could benefit from more advanced technology, such as electronic health records or mobile apps, to improve the overall patient experience. Overall, the business has a good balance of traditional and innovative approaches to patient care, but could benefit from further investment in technology to stay ahead of the curve.One notable issue that has been reported by some patients is the difficulty in getting in touch with the office or receiving timely responses to phone calls or messages. This can be frustrating for those who need to get in touch with the office quickly. To address this issue, the business could consider expanding their communication channels to include online messaging or a patient portal, as well as improving their phone and email response times.
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Hours
Closed
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Categories
Medical Service
Hospitals
Medical clinic
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