This business location has a solid reputation with a 4.6-star rating. The quality of services is also high, with many clients raving about their experiences and the professionalism of the staff. Pricing is a bit of a mixed bag, with some clients feeling that it's a bit high but many others saying it's worth it for the quality of work. As for innovativeness, the business seems to be keeping up with the latest trends and techniques in the industry, with many clients praising the expertise of their lash artists.The business has a strong reputation for providing high-quality services, with many clients singing the praises of their lash artists, particularly Alexis, Haley, and Valeria. These artists are consistently praised for their attention to detail, professionalism, and ability to create a relaxing and welcoming atmosphere. Many clients also appreciate the convenience of online booking and the membership system, which makes it easy to schedule appointments and track progress.Some clients have noted that the business can be a bit pricey, but many others feel that it's worth it for the quality of work and the expertise of the staff. A few clients have also mentioned that they've had issues with scheduling or communication, but these seem to be rare exceptions rather than the norm.Overall, this business location is a great choice for anyone looking for high-quality lash services and a welcoming atmosphere. With its strong reputation, talented staff, and convenient amenities, it's a great place to get your lashes done.It's worth noting that one client did have a negative experience, reporting that a technician got tint inside their eye and caused an infection. However, this seems to be an isolated incident and the business has apologized and offered to make it right.One issue that stands out is the problem of unsatisfactory lash retention, with a few clients reporting that their lashes didn't last as long as they had hoped. However, this seems to be a relatively rare issue and the business is working to address it.