This business is a must-visit for anyone looking for authentic Mexican food, particularly tamales and barbacoa. The food is consistently delicious, with many customers raving about the quality and flavor. The prices are also very reasonable, making it an excellent value for the quality you receive. The business has a strong reputation for its friendly staff and welcoming atmosphere, which is a testament to its commitment to customer satisfaction.While some customers have reported issues with the quality of their products, particularly with the tortillas, it seems that these are isolated incidents and the business is generally reliable. Additionally, some customers have mentioned that the business can be a bit tricky to navigate, particularly with the phone ordering system, but overall, the service is generally good.One area for improvement is the innovativeness of the business. While it offers a range of traditional Mexican dishes, it may benefit from introducing new and creative options to attract a wider range of customers. However, this is a minor quibble in an otherwise excellent business.Overall, Del Rio Tortilla Factory is a hidden gem in San Antonio, and anyone looking for delicious and authentic Mexican food should definitely give it a try. With its friendly staff, welcoming atmosphere, and consistently high-quality food, it's a must-visit destination for anyone in the area.