The business, located in New Braunfels City, has mixed reviews from customers. Some appreciate the convenient location, cleanliness, and friendly staff, while others are unhappy with the high prices and lack of posted prices on some items. The store offers a wide selection of products, including fresh produce, meats, and beverages, as well as a restaurant with a diverse menu. However, some customers have reported overpriced items, particularly when it comes to gas and certain food products. The store's prices seem to be a major issue for many customers, with some feeling that the prices are too high, even for a convenience store. The store's quality is also a concern, with some customers reporting that the food is not up to par, and the staff's lack of knowledge about prices and products. The innovativeness of the store is a positive aspect, with some customers appreciating the unique offerings and the fact that the store is always clean and well-maintained. However, the store's overall quality and pricing issues need to be addressed to improve customer satisfaction.One major issue that stands out from the reviews is the store's decision to let go of Gilbert, a staff member who was highly valued by customers for his excellent customer service and personal touch. Many customers are unhappy with this decision and have expressed their disappointment and frustration in their reviews. This issue highlights the importance of employee relations and customer service in a business, and how it can greatly impact customer satisfaction and loyalty.