This business has received a significant amount of positive feedback from customers. Many reviewers have praised the staff, particularly Brenda and Jose, for their professionalism, knowledge, and friendly demeanor. The business has also received high marks for its cleanliness and comfortable atmosphere. However, there is one negative review that stands out. The reviewer was unhappy with the way the business handled a scheduling issue, stating that they were not contacted to confirm their appointment and were instead charged a $35 fee for missing the appointment. This issue seems to be a matter of poor communication rather than a problem with the quality of service. Overall, this business appears to be a good option for those looking for medical spa services, but it's essential to be aware of the potential for communication breakdowns.