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San Antonio

DICK'S Sporting Goods

3.9

• (1 reviews)

4310 Lavista Rd A100 Street, Tucker, Georgia 30084

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Overview

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.

Features

NFC mobile payments

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Curbside pickup

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Quality

3.5

Overall

3.9

Innovativeness

4.1

Pricing

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.9

The Tucker location of DICK'S Sporting Goods has a decent overall rating. The quality of products is somewhat below average, with several customers mentioning issues with inventory and incorrect information. Pricing is generally good, with many customers mentioning discounts and promotions. However, the store's innovativeness is below average, with some customers complaining about the lack of modernization and outdated store layout. The biggest issue is with customer service, as many customers have reported long wait times, unhelpful staff, and a general lack of assistance. Some customers have also mentioned issues with returns and exchanges, as well as problems with online orders not being available in-store. The store is generally clean and well-organized, but the customer service needs improvement. The location has a good selection of products, including sports equipment, apparel, and footwear. However, the store could benefit from more staff training and a more efficient checkout process. Overall, this location is an average store that could use some improvement in customer service and product availability. One issue that stands out is the lack of availability of certain products, which can be frustrating for customers. The store also needs to work on providing better assistance to customers, as many have reported feeling ignored or unhelped. The location's hours of operation are standard, with long hours on weekdays and weekends. The store is wheelchair accessible, with a parking lot and entrance that are easily accessible. The location has a variety of payment options, including NFC mobile payments, debit cards, credit cards, and checks. The store offers a range of services, including in-store shopping, in-store pickup, delivery, and curbside pickup. The location also offers onsite services, such as bike assembly and equipment tuning. The store has a strong online presence, with a website and social media accounts that provide updates and promotions. The location's management seems to be responsive to customer concerns, with several customers mentioning that they were helped by staff or managers when issues arose. However, more needs to be done to address the overall customer service issue and to provide a more positive experience for customers.