business or service...

San Antonio

DICK'S Sporting Goods

3.8

• (1 reviews)

4999 Stelton Rd Road, South Plainfield, New Jersey 07080

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Overview

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.

Features

NFC mobile payments

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Curbside pickup

On-site parking

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Overall

3.8

Innovativeness

3.8

Pricing

4.2

Quality

3.3

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

The store is generally good, but with some issues. It has a good selection of sports equipment, apparel, and footwear. However, the quality of some products can be inconsistent. The prices are relatively high, but some customers find them reasonable for the quality of products. The store has a decent variety of brands, but it's not particularly innovative in terms of product offerings. One of the main issues is the poor customer service. Some customers have reported rude and unhelpful staff, which can be a turn-off for potential customers. On the other hand, some customers have had good experiences with the staff, who are knowledgeable and helpful. The store's inventory can be inconsistent, with some customers reporting that certain products are always out of stock. However, the store's facilities are generally clean and well-maintained. Overall, the store has potential, but it needs to work on improving its customer service and inventory management. Some customers have reported that the store's policies can be frustrating, such as the issue with the customer who was denied a return for a used pickleball racket. Additionally, some customers have reported that the store's staff can be incompetent, such as the issue with the customer who was sold a driver fitting that didn't go towards the price of the club. These issues can be a major turn-off for potential customers. However, some customers have reported that the store's staff can be helpful and knowledgeable, such as the issue with the customer who was assisted by Ian in the soccer department. Additionally, some customers have reported that the store's policies can be reasonable, such as the issue with the customer who was able to get a refund for a broken elliptical.