business or service...

San Antonio

Dillard's

4.3

• (1 reviews)

4850 Overton Ridge Blvd Boulevard, Fort Worth, Texas 76132

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Overview

Department store chain with apparel, shoes & accessories, plus beauty products & home goods.

Features

NFC mobile payments

Women's clothing

Bakery

Wi-Fi

Onsite services

Credit cards

Checks

Wheelchair accessible parking lot

Wheelchair accessible entrance

Men's clothing

In-store pickup

Quick visit

On-site parking

Wheelchair accessible restroom

Debit cards

Restroom

Delivery

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

4.3

Pricing

4.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This Dillard's location at Hulen Mall in Fort Worth offers a wide range of products, including apparel, shoes, accessories, beauty products, and home goods. The store is clean and well-maintained, with a friendly and helpful staff. Customers have praised the store's knowledgeable sales associates, particularly in the women's shoe and cosmetics departments.Some customers have reported issues with the store's return policy, with one reviewer stating that the store refused to accept a return on a low-quality dress. Another reviewer had a negative experience with a sales associate who discriminated against them and their paraplegic sister, leading to a confrontation with security and police.Despite these issues, many customers have praised the store's customer service, with several reviewers mentioning that sales associates went above and beyond to help them find products or resolve issues. The store's pricing has also been praised, with many reviewers noting that the prices are competitive and the quality of the products is high.The store's layout and design have also been praised, with many reviewers noting that the store is well-organized and easy to navigate. However, some reviewers have noted that the store can be overwhelming, with too many products and sales associates vying for attention.Overall, this Dillard's location seems to be a solid choice for customers looking for a wide range of products and good customer service. However, the store's return policy and some sales associates' behavior may be a turn-off for some customers.