This location is a good choice for those who enjoy a variety of tea flavors. The selection of teas is impressive, and the staff is friendly and willing to make recommendations. However, some issues with the food menu have been reported, such as microwaved grilled beef in the banh mi and a Philly cheesesteak-like sandwich instead of a traditional banh mi. There have also been complaints about bad customer service, including a worker texting while taking orders and a cashier not bringing water despite being asked. On the other hand, the atmosphere is welcoming, and the staff is patient and helpful. The location is wheelchair accessible, and the parking lot is free. The prices are reasonable, with most drinks and food items costing between $1 and $10. Despite some issues, this location is still a great choice for those who love boba and tea.