This pediatric office is an excellent choice for families in San Antonio. The staff is extremely friendly and efficient, making the experience enjoyable for both kids and parents. Dr. Franco and her team are highly knowledgeable and take the time to answer all questions and address concerns. They are also very accommodating, with flexible scheduling and a same-day appointment option. The office itself is clean and well-maintained, with a comfortable waiting area and amenities like a wheelchair-accessible restroom. While some parents have mentioned that the office can get busy, this is a minor issue and does not detract from the overall quality of care.The one issue to note is that the office can be a bit challenging for families who have had issues with the front desk staff in the past. However, this seems to be an isolated incident and not a reflection of the overall quality of care provided by the doctors and nurses. Overall, Northeast Pediatrics is a top-notch choice for families seeking pediatric care in San Antonio.